Accessibility

Workshop: Does Your Library Meet Accessibility Requirements?

Chad Martin, from Brodart, “walked us through” some actual library branches he had visited in the past year and assessed from the point of view of accessibility. Some of his comments:
Eveyone is unique. Each of us may have some form of disability.
The traditional layouts of branches focus on the collection, not the client, are based on fitting as much as possible in small spaces and creating barriers caused by older structural designs.
The accessible library must provide a welcoming environment and be sensitive to client need.
First impressions do count. Accessibility does not have to cost a lot of money – it is the little things that count that make the difference.
The biggest impact for accessibility is signage. Interesting points: Red and orange, for example, do not stand out as well as large, bold black print. Strategic placement of signage is crucial with regards to line of sight. Use contrasting colours in signage. Good contrast is beneficial to people with colour blindness. Studies have shown that italics and capitals are harder to read. Use bold sparingly. Studies have also shown that most people over 50 cannot read the call numbers on books spines.
Wayfinding: Follow large overhead signage to the general areas, keep signs simple and directional. Consider directional arrows. Make use of furniture and shelving for wayfinding. Wayfinding signs must be placed at exactly the same height and in the same location for consistency.
Are we looking at our library from the perspective of everyone? That is the definition of accessibility.

Chad Martin also provided us with a checklist of things to note when we return to our branches. Sample questions to ask when looking at the library from the customer point of view.: Is there room with lounge furniture for a wheelchair or stroller? Is there room for a wheelchair/stroller to turn around? Can Braille fit into your existing signage system, i.e. book drop area? How much space do you really have in your shelving aisles? Protruding books reduce the space dramatically. Are parent and stroller made to feel as welcome as someone in a wheelchair?
Margaret